We respect your right to privacy.
A third party payment company processes all of the transactions on Grok Studio. No one sees your credit card information besides the third party payment company, not even us.
We want to communicate with you only if you want to hear from us.
We may send you email relating to your personal transactions. We may keep these emails to a minimum.
You may also receive certain email notifications (forwarded messages, etc.), for which you may opt-out.
We may send you service-related announcements on rare occasions when it is necessary to do so.
Some Parties may require your information for delivery of Products or for other reasons specific to the Product you've pre-purchased. The information that we may provide them includes, but is not limited to your name, email address, billing and/or shipping address, and other related information that will be necessary for the responsible Party or Parties to deliver Products that you've pre-purchased and have been successfully funded. The term "Parties" shall include, but not be limited to Authors, Project Creators, and/or Product Creators.
Technology / Security
Cookies Information: When you visit GrokStudio.com, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets Grok Studio help you log in faster and enhance your navigation through the site. A cookie does not collect personal information about you. Grok Studio uses both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
IP Address Information: Grok Studio may obtain IP addresses from users. We may use this information to monitor and prevent fraud, diagnose problems, and (anonymously) estimate demographic information.
User-Provided Information: You provide us information about yourself, such as your name and e-mail address, when you register with the Service. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Clear Gifs Information: When you use the Service, we may employ clear gifs (a.k.a. Web Beacons), which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your Grok Studio account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make Grok Studio better for our users.
We use a variety of security measures, including encryption and authentication tools, to maintain the confidentiality of your personal information. Your personal information is stored behind firewalls and is only accessible by a limited number of people who are required to keep the information confidential.
When you place orders we use a secure server. To the extent you select the secure server method and your browser supports such functionality, all credit card information you supply is transmitted via Secure Socket Layer (SSL) technology.
Regardless of these efforts by us, no data transmission over the public Internet and no security measures for storage on secure servers can be guaranteed to be 100% secure, so you agree that we will have no liability for any compromise of our security.
How We Use Your Information
We may use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service.
Any personal information or content that you voluntarily disclose for posting to the Service (for instance, in Projects or other User Content you post) becomes available to the public. If User Content is removed, copies may remain viewable in cached and archived pages or if other users have copied or stored your User Content.
By providing Grok Studio your email address you consent to our using the email address to send you Service-related and Project-related notices, including any notices required by law, in lieu of communication by postal mail. You may not opt out of some Service-related communications. We may also use your email address to send you other messages, including changes to features of the Service and special offers.
Grok Studio may use certain information about you and/or your User Content without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing advertisements and promotions.
How We Share Your Information
Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Grok Studio services.
Grok Studio does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Grok Studio to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach.
How We Protect Your Information
Grok Studio uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Grok Studio and you do so at your own risk. Once we receive your transmission of information, Grok Studio makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Grok Studio, at all times.
Compromise of Personal Information
In the event that personal information is compromised as a result of a breach of security, Grok Studio will promptly notify those persons whose personal information has been compromised to the extent required by applicable law.
Your Choices About Your Information
You may, of course, decline to submit personally identifiable information through Grok Studio, in which case Grok Studio may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time in the "Settings" section.
Links to Other Web Sites
Any personal information or content that you voluntarily disclose in public areas becomes publicly available and can be collected and used by other users. You should exercise caution before disclosing your personal information via these public venues.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law).
To modify or delete any or all of the personal information you have provided to us, please log in and update your profile.